Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.
Eligibility for Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
How to Return
Please contact us at teamgrow@deeprunhemp.com for return authorization.
Refunds
Once your return is received and inspected, we will notify you. If approved, your refund will be processed and applied to your original payment method within a certain number of days.
Sale Items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. Contact us to arrange an exchange for the same item.
Shipping Returns
You will be responsible for paying return shipping costs (non-refundable). If approved for a refund, return shipping costs may be deducted.
Need to start a return? Please use our Contact form or email teamgrow@deeprunhemp.com.